Question 1

How can I contact you?

Accepted Answer

You can call us between 8:30am – 5pm, Monday to Friday on +64 3 358 7899. Or send an email anytime to customerservice@nznutritionals.co.nz

Question 2

Where can I purchase your products?

Accepted Answer

Please refer to our stockists page for a list of places to purchase Vitafit products.

Question 3

Where are product ingredients listed?

Accepted Answer

Click on the “Ingredients” tab when you are viewing a product for the ingredients list.

Question 4

Where are your ingredients sourced?

Accepted Answer

We use locally sourced ingredients and high-quality imported ingredients. For the specifics of where a particular ingredient is sourced, please contact us.

Question 5

What are Tableting Aids and Encapsulating Aids that are listed in your ingredients?

Accepted Answer

Tableting aids and encapsulating aids are inactive ingredients which are used to give the product shape and structure.

Question 6

Can you give me medical advice?

Accepted Answer

Our team are available to help with product-related queries in order to give you the best solution for your requirements but we do not give medical advice.

Question 7

Can your products treat disease?

Accepted Answer

Our products are dietary supplements. They are designed to support your health and nutrition. Dietary supplements are not medicine and cannot prevent or cure disease.

Question 8

What regulations do your Dietary Supplements follow?

Accepted Answer

Our dietary supplements are manufactured in New Zealand according to the Dietary Supplement Regulations 1985. We also follow the Food Standards Australia New Zealand.

Question 9

Where are your products manufactured?

Accepted Answer

Our factory is based in Burnside, Christchurch, New Zealand. Our company name is NZ Nutritionals (2015) Ltd (Company number: 5632307)

FAQs

Frequently asked questions